Refunds & Returns Policy
APEX Fencing Team sells coaching services, not physical goods. Nothing is shipped and there is nothing to return, so this policy covers when fees are and are not refunded.
Last updated: 2026-08-26
Trial class fee
- The trial fee covers one trial lesson and that lesson only.
- Once paid it is not refunded, and it cannot be transferred to another person or put towards the tuition of a regular course.
- If you do not attend the trial you booked, the fee is not returned.
- If APEX is unable to offer you a workable trial time, please contact us on the number below — we will phone you to arrange an alternative.
Course tuition
- Tuition fees are not refunded or transferred for other purposes under any circumstances. APEX reserves the right to make final decisions regarding course arrangements.
- Each term's fee is payable two weeks before the previous term ends, to secure the place.
Missed classes
- An unexcused absence is treated as forfeiting that class. No make-up session or refund is provided.
- Sick leave supported by a doctor's note may be approved for a make-up class instead. A make-up is an alternative to attending, not a refund.
Bad weather
- Classes are cancelled while Typhoon Signal No. 8 or a Black Rainstorm Warning is hoisted, and resume two hours after it is lowered.
- Cancellation for inclement weather is beyond APEX's control. No make-up session or refund is provided.
If something has gone wrong
- If you were charged in error, charged twice, or believe a payment does not match what you booked, contact us with the date and amount and we will look into it.
- Where a refund is due, it is returned to the same card or account the payment came from. We cannot pay it to a different one.
Contact us
APEX Fencing Team Limited
K11 Atelier 2/F, 728 King's Road, Quarry Bay, Hong Kong
+852 9675 8291 · WhatsApp · info@apexfencingteam.com